5 macy street, amesbury, ma 01913 - MinuteClinic - CVS
Retail Clinic • Amesbury, MA
Ratings by platform
- Official CVS/MinuteClinic Website: 4.7 out of 5 stars (based on over 100 ratings) (Varies by page, e.g., 91 to 118 reviews cited on CVS official pages)
What patients say
Patients praise
- Many patients report positive experiences with individual Nurse Practitioners and providers, citing them as professional, thorough, and caring
- Some customers praise the pharmacy staff for being helpful, polite, and efficient, especially during vaccine appointments
- Convenience of booking appointments and the availability of walk-in services
- Appreciation for the cleanliness and privacy of the clinic space
Common complaints
- Reports of unprofessional and rude staff behavior, particularly at the pharmacy counter
- Concerns about pharmacist and staff ineptitude or poor management of prescriptions
- Complaints regarding long wait times and disorganized store conditions
- Occasional reports of poor communication or being hung up on when calling the pharmacy
In patients' words
"The Provider was professional, thorough and caring. She was methodical and not rushed. She answered all of my questions and provided meaningful advice."
— CVS MinuteClinic Patient Review"The level of service at this CVS Pharmacy is deeply concerning and unprofessional... The entire pharmacy team is inept at their job route. Simple tasks are constantly mismanaged, leading to long waits and confusion."
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