Neurological Care Worcester, MA - Saint Vincent Hospital
Neurology • Amesbury, MA
Ratings by platform
- Healthgrades: 50-52% of patients recommend the hospital (12-17% below national average) (Not specified total; based on HCAHPS survey data)
- Birdeye: 4.4/5 stars (28 reviews)
- US News Health: Individual neurologist ratings range from 3/5 to 5/5 stars (Various (e.g., 14 to 257 reviews per doctor))
What patients say
Patients praise
- Individual neurologists at the facility receive high ratings from patients for clinical care and communication
- Specific mental health programs (e.g., PHP) have received positive feedback from participants regarding staff support
Common complaints
- Allegations of chronic understaffing leading to delayed or missed care
- Reports of preventable patient safety issues, including falls, bedsores, and medication delays
- Public reports and lawsuits alleging deaths linked to staffing shortages in critical care units
- Concerns regarding long emergency room wait times and patients leaving without being seen
- Reports of poor communication from nursing staff and slow response times to patient needs
In patients' words
"Staff doesn't respond quickly when patients need help. Nurses often fail to communicate. Patients often don't receive help when they request it. Facilities are sometimes dirty. Rooms were often noisy at night."
— HospitalStats.org summary of patient complaints"I truly learned something new everyday and will use these skills for tests to come. I highly recommend coming here if you want to help your mental health. All of the staff are amazing and helpful!"
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