Bridgewell Counseling Services in Amesbury, MA
Mental Health and Counseling • Amesbury, MA
Ratings by platform
- Birdeye: 3.3 out of 5 stars (4 reviews (on Birdeye))
What patients say
Patients praise
- Some patients reported positive long-term experiences in the past
- Occasional positive feedback regarding office staff efficiency by specific individuals
Common complaints
- Reports of unprofessional, unorganized, and rude office staff
- Frequent difficulties reaching the office by phone; consistent requirement to leave messages without timely callbacks
- Complaints regarding medication management, including unnotified changes to prescriptions, difficulty with refills, and patient withdrawals
- High staff turnover resulting in inconsistent care and gaps in treatment
- Perceived lack of care and competence from certain providers and management
In patients' words
"This place has gone downhill fast. They have a really hard time keeping therapists med. providers don't look at notes in the computer and directors are clueless. Front desk doesn't do their job properly. Unfortunately they call you a 'customer' instead of a 'client'. Don't bother with them."
— Find Recovery Center"I have never been to a doctors office that is so unprofessional unorganized and rude! When you call to schedule any type of appointment you have to ALWAYS leave a message because no one EVER answers the phone."
— Find Recovery CenterMore clinics in Amesbury
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