McFarland Urgent Care Clinic - Ames
Urgent Care • Ames, IA
Ratings by platform
- Birdeye (McFarland Clinic - Medical Arts Building): 4.6/5 stars (175 reviews)
- Yelp (McFarland Clinic): 2.5/5 stars (27 reviews)
- Birdeye (McFarland Clinic Orthopedics): 4.9/5 stars (38 reviews)
- Birdeye (McFarland Clinic Urology): 4.7/5 stars (12 reviews)
What patients say
Patients praise
- Appreciation for polite, professional, and knowledgeable staff and providers
- Specific doctors and specialists highly regarded for patient-centered care
- General satisfaction with quality of care for many patients
Common complaints
- Concerns about billing, payment requirements, and perceived greed
- Frustration with appointment availability, cancellations, and long wait times
- Complaints regarding administrative processes, efficiency, and communication
- Perception of inconsistent quality of care among different providers
In patients' words
"Don't call 2 days prior to an appointment that's been made for months if you can't get a patient in... This is poor care- as a nurse myself I'm really disgusted by this."
— Facebook review via Birdeye"McFarland clinics are greedy and do not care about the health of anybody. Unless you have money for them in my opinion they could..."
— Yelp review"Dr. Kohler has provided excellent care. My total knee revision has alleviated the pain and inflexibility... Dr. Kohler is a breath of fresh air to my orthopedic care!"
— Google review via BirdeyeMore clinics in Ames
McFarland Clinic - Ames
Patients praise: Many patients report receiving excellent or high-quality medical care · Specific providers are frequently praised for their knowledge, kindness, and effectiveness.
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Patients praise: Providers described as listening to parents/children and addressing concerns · Thorough exams and clear explanations of next steps/treatment.
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Patients praise: Highly knowledgeable oncology/hematology care and treatment explanations · Caring, compassionate bedside manner and reassurance during cancer treatment.
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