Ames Clinic
Mental Health Care • Ames, IA
Ratings by platform
- Primary Health Care Ames Clinic (medicals-health.com): 2.9/5 (5 reviews)
- Ames Foot Clinic (Birdeye): 3.4/5 (20 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Kind, caring, and empathetic care providers
- Effective and timely treatment for specific conditions
- Helpful and courteous reception staff
Common complaints
- Difficulties scheduling appointments and frequent cancellations
- Frustrations with phone systems and lack of responsiveness
- Reports of rude or uncompassionate behavior by specific staff members
- Billing and payment concerns
In patients' words
"The receptionists are courteous and prompt and the medical staff is professional, knowledgeable and personable."
— Primary Health Care Ames Clinic reviewer"Phone system is horrible. Not uncommon to be disconnected when you almost get a human... Care is good...if you can get past the above."
— MercyOne Iowa Heart Center Ames reviewer"Don't call 2 days prior to an appointment that's been made for months if you can't get a patient in... We will soon be withdrawing all care as this pattern doesn't seem to resolve."
— McFarland Clinic reviewerMore clinics in Ames
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