Ames - PHC Iowa - Primary Health Care
Family Medicine • Ames, IA
Ratings by platform
- Aggregated review sites (e.g., Rehab.com, Medicals-Health.com, Google Maps): approximately 2.8 - 2.9 out of 5 stars (76-77 reviews reported on aggregated platforms)
What patients say
Patients praise
- positive experiences with specific doctors and medical providers noted as thorough and professional
- helpful, polite, and responsive front-desk/reception staff for some patients
- accessibility for families, including emergency dental care and sliding scale fee options for those without insurance or in-between coverage
- bilingual staff and willingness to accommodate patients with traffic issues or urgent needs
Common complaints
- reports of perceived lack of compassion and disinterest from some medical staff
- complaints regarding rude or disrespectful behavior from support/nursing staff
- frustrations with appointment scheduling and administrative processes
In patients' words
"worst ongoing experience Ive had yet, met 2 nice drs or maybe 3 then was scheduled for my main appointment and was given no help and more concerning to me was i was DEFINITELY shown no compassion by Emily Sinnwell."
— Patient review on Medicals-Health.com"I have been here multiple times with all of my children of various ages and never had a problem, they're always helpful, up front, and courteous... We actually only found them because they were the only dentist office that would even be willing to help me the day after a holiday."
— Patient review on Rehab.comMore clinics in Ames
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