
MercyOne Iowa Heart Center Ames
Cardiology • Ames, IA
Ratings by platform
- Ratings.MD: 4.9/5 (provider-specific verified ratings) (Multiple hundreds of verified ratings across individual providers)
- Yelp/Birdeye: Mixed/Low (General public review platforms) (Low volume of reviews publicly displayed)
What patients say
Patients praise
- Many individual providers are highly rated for being knowledgeable, kind, compassionate, and attentive
- Patients appreciate when staff take the time to explain diagnoses and treatment plans clearly
- Generally welcoming and professional office environment reported by many patients
Common complaints
- Difficulties in receiving timely communication or call-backs regarding test results or medication concerns
- Reports of unprofessional, rude, or uncaring demeanor from certain providers
- Frustration with administrative or nursing staff competency in specific instances
In patients' words
"Very scary for me but Kelli Holland and Dr. Kyle Ulveling have showed me true compassion and kindness. I am grateful there are providers like them who are devoted to sincerely helping people."
— Patient review on Ratings.MD"I was very sick. Just released from hosp in downtown . saw Dr sarda. He was extremely rude. Uncaring. UnProfessional. The nurses were trying to help me. He got angry told them all go back to work."
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