Middle Flint Health & Wellness – Behavioral Healthcare
Behavioral Health • Americus, GA
Ratings by platform
- Recovered.org, Trustpilot, Rehab.com: 3.66/5 (Recovered.org), 3.2/5 (Trustpilot), 2.86/5 (Rehab.com) (Varied across sites, generally low numbers of reviews)
What patients say
Patients praise
- Some patients report positive, supportive experiences with staff members
- Access to peer support and group therapy programs found helpful by some attendees
- Some patients credit the center for progress in managing depression and anxiety
Common complaints
- Poor communication, disorganization, and unprofessional staff behavior
- Difficulty reaching staff, unanswered phones, and appointment scheduling issues
- Long wait times for appointments and on-site visits
- Reports of feeling uncaringly treated, dehumanized, or dismissed
- Concerns regarding administrative errors, HIPAA violations, and lack of follow-up
In patients' words
"I was in their program for over 2 years and they were consistently uncaring, unhelpful, disorganized, extremely unprofessional and even dangerous."
— Trustpilot review"Impossible to get a hold of anyone unless you physically drive all the way there. No one responds to my voicemails. My case manager has set up two appointments with me and is still a no show."
— FindRecoveryCenter user review"Middle Flint has helped me a whole lot with my depression, my anxiety and like I can talk about anything, and not be afraid to talk."
— Local news feature (WALB)More clinics in Americus
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