Primary Care - Amarillo, TX
Primary Care • Amarillo, TX
Ratings by platform
- Birdeye (Well Life Family Medicine): 4.6/5 stars (170 reviews)
- Birdeye (James D. Hale, MD): 4.7/5 stars (261 reviews)
- Birdeye (Northwest Physicians Group Primary Care): 4.4/5 stars (115 reviews)
- Birdeye (Amarillo STAT Care): 4.3/5 stars (194 reviews)
- Birdeye (Family Medicine Center): 4.3/5 stars (183 reviews)
- Birdeye (Panhandle Primary Care): 3.7/5 stars (35 reviews)
- Healthgrades (Dr. Bennie Chavez): 3.7/5 stars (3 reviews)
What patients say
Patients praise
- Attentive, kind, and knowledgeable doctors and nurse practitioners
- Providers who listen to patient concerns and explain conditions clearly
- Staff members who are professional, friendly, and helpful
- Efficient and timely medical care in some instances
- High quality of specific clinical services like regenerative therapies or surgical triage
Common complaints
- Rude or dismissive front desk and administrative staff
- Difficulties with referral processing and coordination with specialists
- Issues with medical billing, payment tracking, and collection threats
- Long wait times in clinics and labs
- Perceived incompetence or lack of training among support staff
- Difficulty reaching offices by phone for cancellations or scheduling
In patients' words
"Alexis possesses an exceptional bedside manner. She is incredibly attentive, empathetic, and takes the time to listen and explain everything clearly."
— Well Life Family Medicine Review"Absolutely the WORST experience of my life. So many things happened that should not have happened, I even had another physician tell me that I had cause to file a medical malpractice lawsuit."
— James D. Hale, MD Clinic Review"I swear being rude is a requirement to be a receptionist here. I have also made $300 in payments that is not reflecting my balance... they threatened me with collections even though they’re taking money."
— Amarillo Family Physicians ReviewMore clinics in Amarillo
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