Southwest Neuroscience | Neurological Surgery | Amarillo, TX, USA
Neurology • Amarillo, TX
Ratings by platform
- Healthgrades (Dr. Jonathon Gentry): 4.2/5 stars (14 reviews)
- WebMD (Dr. Wayne Paullus): 4.0/5 stars (25 ratings)
- Sharecare (Dr. Bret Errington): 5.0/5 stars (2 ratings)
What patients say
Patients praise
- High level of surgical competence and positive long-term outcomes reported by many patients
- Surgeons described as straightforward, caring, and thorough during consultations
- Patients expressed trust in the expertise of specific providers
Common complaints
- Difficulties with appointment scheduling and communication responsiveness
- Complaints regarding insurance verification and billing/administrative processes
- Dissatisfaction with the frequency of access to the primary neurosurgeon versus physician assistants
- Perceived lack of attentiveness to patient concerns in some instances
In patients' words
"These people told me they would get my records from the hospital and call me back, then found out that they don't take my insurance and didn't bother to call."
— LocalityBiz (Review for Southwest Neuroscience & Spine Center)"He fixed my first messed up low back surgery with a fusion/hip graft L4-L5S1. He also fixed my right arm, elbow and wrist after a bad fall... He is a life saver and the most competent surgeon in Amarillo."
— Healthgrades (Review for Dr. Jonathon Gentry)"Dr. Paullus is a very straight forward doctor and answers all your questions. He doesn’t rush. I have had amazing results with all 4 surgeries I have had by him over the last 40 years!!"
— WebMD (Review for Dr. Wayne Paullus)More clinics in Amarillo
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