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Internal Medicine - Find a Doctor | Northwest Texas Healthcare System

Internal MedicineAmarillo, TX

★★☆☆☆2.1/5537 reviews across 2 platforms

Ratings by platform

  • CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (Hospital-wide) (502 to 902 surveys reported)
  • Vivian Health: 3.5 out of 5 stars (35 reviews)

What patients say

Patients praise

  • Knowledgeable and experienced individual physicians
  • Attentive and empathetic care from specific specialists
  • Thorough diagnostic processes reported by some patients

Common complaints

  • Perceived medical negligence and inadequate care
  • Poor staff responsiveness and communication
  • Long wait times and organizational issues
  • Reports of disrespectful or dismissive behavior from staff
  • Concerns regarding facility cleanliness and privacy

In patients' words

"They only did x-rays on his shoulder and after almost 11 hours of being there, wrote a prescription for weak pain pills... Their negligence almost got them a lawsuit."

LocalityBiz Patient Review

"My mother brought in ER test results that showed a potentially life-threatening heart issue, and Dr. Nambiar did not even bother to look at the report or the CD... I am not sure if this office is overwhelmed or incompetent."

Healthgrades Review of Dr. Nambiar

"Dr Milligan is actually the only doctor in the area that was willing to join me in managing [my diagnosis]! I find that astounding and very disappointing... Dr Milligan is the exception."

Healthgrades Review of Dr. Milligan

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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