FMC Health | Family Practice
Family Medicine • Amarillo, TX
Ratings by platform
- Birdeye/Google aggregate: 4.3 out of 5 stars (~180-183 reviews)
- Birdeye (James D. Hale, MD location): 4.7 out of 5 stars (261 reviews)
What patients say
Patients praise
- Highly praised, knowledgeable, and caring providers/nurses
- Convenient and clean clinic facilities
- Strong rapport with long-term patients who feel well-cared for and heard
Common complaints
- Difficulties and unprofessionalism with administrative/front-desk staff
- Billing and pricing concerns, including perceived overcharges for self-pay patients
- Issues with appointment scheduling, wait times, and perceived "upselling" of medical services
- Reports of dismissive or rude communication by some personnel
In patients' words
"Sean Green is who I see for primary care and he is amazing! He always listens to what I have going on and cares about my wellness."
— FMC Health website testimonials"Family member went in for a only a "wellness", but everything was pushed as an upsell to increase the cost of the visit. Family member was not listened to and tons of extra labs were ordered..."
— User review on BeautiHost"Avoid this place if you are a self pay patient. They charge highway robbery rates! They charged me $180 for a ten minute visit to review my lab work results."
— User review on WebMDMore clinics in Amarillo
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