Colonial Manor: Home
Rehabilitation Center • Amana Colonies, IA
Ratings by platform
- Medicare.gov / CMS Care Compare: 5 out of 5 stars (Overall CMS rating) (N/A (Aggregated data))
What patients say
Patients praise
- Maintains a 5-star overall rating from the Centers for Medicare & Medicaid Services (CMS)
- Consistently high ratings in health inspections and quality measures in federal databases
Common complaints
- Documented health deficiencies related to accident hazards and lack of adequate supervision (e.g., fall-related injuries)
- Staffing concerns, including reports of a toxic or hostile work environment and poor staff accountability
- Specific complaints regarding resident care quality, including issues with call light responsiveness and hygiene
- Historical reports of communication failures with families regarding resident status
In patients' words
"Toxic work environment. CNA's at night are rude, ignore call lights and disrespect nurse's that work there. Leaving resident in stool for hours."
— Indeed.com review"Based on observation, record review, family and staff interviews, the facility failed to safely transfer 1 of 4 residents reviewed for supervision, which resulted in an injury that included facial bone fractures..."
— Iowa Department of Inspections and Appeals Compliance File
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