Colonies Family Medical Clinic - Compass Memorial Healthcare
Hospice Care • Amana Colonies, IA
Ratings by platform
- LocalityBiz: 5/5 stars (based on specific user reviews) (Small number of individual reviews mentioned)
- Indeed: Not quantified numerically as a single score (37 employee reviews)
What patients say
Patients praise
- Patients report providers who listen and take time with them
- Appreciation for compassionate and personalized care at the Amana clinic location specifically
- Employees describe a supportive, family-like workplace culture with community involvement
Common complaints
- Reports of rude, cold, or uncaring behavior by staff
- Concerns regarding perceived ineffective communication and follow-up after medical procedures
- Dissatisfaction with emergency room triage and perceived dismissiveness of symptoms
- Lengthy wait times for services
In patients' words
"Just need a doctor that I can trust and talk to and is concerned about me and not volume-running patients through the doors. Doctor Kussman is exactly what I was looking for. She listens, provides options, and generally cares for me as a patient."
— LocalityBiz user review for Colonies Family Medical Clinic"Honestly so disappointed in the service I received. I was told to come in to the ER due to a large amount of blood loss... The doctor who was in charge of taking care of me told me it wasn’t an emergency... The doctor was just overall rude and careless."
— LocalityBiz user review for Compass Memorial Healthcare
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