Pleasant Optics/Alma Optics - Tacia, Whitmore, Zainea, Lark
Ophthalmology • Alma, MI
Ratings by platform
- Trustindex.io: 4.8/5 (aggregate for The Optics Group clinics) (Not explicitly stated, but based on recent 2026 data)
What patients say
Patients praise
- Friendly, professional, and attentive staff
- Thorough eye exams and clear explanations by doctors
- Welcoming office environment
- Efficient scheduling and helpful technicians
Common complaints
- Quality issues with glasses and orders (e.g., bifocals)
- Reports of poor service or unresponsive communication
- Employee concerns regarding workload and training
In patients' words
"Prompt, courteous, professional. Great experience!"
— Charlene V via Trustindex.io"Multiple users report poor service and quality issues with Pleasant Optics, citing unfulfilled orders, incorrect prescriptions, and unresponsive..."
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