RescueMD: Primary Care, Weight Loss, Women's Health Allen

Patients praise

• Highly rated by a large volume of patients for compassionate and personalized care
• Effective weight loss programs and primary care services
• Providers who are described as good listeners and who take their time with patients
• Welcoming, family-oriented environment

Common complaints

• Administrative challenges including appointment management and response times through the patient portal
• Occasional reports of physician tardiness or unprofessional behavior during visits
• Patient frustration with being terminated as a patient following complaints
• Concerns from some long-term patients that service quality has declined