Allen - CareNow Urgent Care
Urgent Care • Allen, TX
Ratings by platform
- Yelp: 2.5 out of 5 stars (153 reviews)
- Better Business Bureau (BBB): 1.03 out of 5 stars (Customer review aggregate)
- Facebook: 76% recommend (63 reviews)
What patients say
Patients praise
- Some positive experiences with specific doctors and providers
- When efficient, some patients appreciate the convenience and speed of service
Common complaints
- Long and excessive wait times, even with online check-in or appointments
- Unprofessional, rude, or uncaring office staff and receptionists
- Concerns regarding billing practices and high costs
- Difficulties with medical follow-up, communication, and prescription refills
- Concerns regarding facility cleanliness
- Issues with insurance acceptance or policy communication
In patients' words
"Do NOT go here. They do not care if you are in pain or not."
— Yelp Review"Ten thousand percent recommended this location for the entire family. They are kind, knowledgeable, and swift!"
— LocalityBiz Review"Longest wait times ever! No consideration for the patients even with the online check in feature!"
— BBB ReviewMore clinics in Allen
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