Primary Care in Allen, TX | Baylor Scott & White Health
Primary Care • Allen, TX
Ratings by platform
- Birdeye (BSW Primary Care - McKinney): 4.9/5 stars (698 reviews)
- Better Business Bureau (BSW Health): 1.44/5 stars ((Based on BBB customer reviews))
- Listen360 (BSW Medical Center - Frisco): 9.7/10 (average) (9,005 ratings)
What patients say
Patients praise
- Professional and compassionate medical staff, including doctors and nurses
- Effective and thorough patient care during appointments and procedures
- Accommodating efforts for patients with specific needs or anxieties
Common complaints
- Frustrations with front office staff communication and unresponsiveness
- Complexities and disputes regarding medical billing and coding
- Difficulty scheduling appointments or reaching doctors directly
In patients' words
"We really like Dr Tran as PCP. She is thorough, direct, and amazingly explanatory. The office staff are friendly."
— Yelp (BSW Primary Care - Craig Ranch)"I am extremely disappointed by the unprofessional and careless behavior of the front office staff at this location... The dismissive attitude and lack of urgency are unacceptable."
— LocalityBiz (BSW Primary Care - South Frisco)"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— Better Business Bureau (BSW Health)More clinics in Allen
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