Cook Children's Pediatrics (Allen)
Pediatrics • Allen, TX
Ratings by platform
- Birdeye: 4.8 out of 5 stars (53 reviews)
- Cook Children's official site (Pediatrics category): 4.9 out of 5 stars (105 ratings)
- Healthgrades (specific to Dr. Yuri Cook): 3.4 out of 5 stars (19 ratings)
What patients say
Patients praise
- Highly regarded pediatricians who are compassionate, patient, and knowledgeable
- Staff is described as wonderful, helpful, and kind in many instances
- Strong follow-up care and responsiveness to parent questions and concerns
- Effective at engaging children during visits to reduce stress for parents
Common complaints
- Billing and coding errors causing out-of-pocket expenses for wellness visits
- Long wait times
- Difficulty obtaining medical records and poor administrative responsiveness/communication
- Perceived poor attitudes from some staff members
In patients' words
"Dr. Johnson is a great pediatrician. Highly recommended... He understands each kid’s profile and follows-up on their well-being, which makes parents feel that they are in good hands."
— Birdeye reviewer"Last 4 years, the billing department has been making a lot of mistake on billing issue. I ended up have to pay a lot of out of pocket for a routine checkup... We have to end this 4 years of billing battles and sad to leave Dr. Cook."
— Healthgrades reviewer"Dr. Johnson has been a blessing to have as a pediatrician... his staff is wonderful and helpful, they reply on my chart quickly! And are very kind while interacting with patients/parents."
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