CareNow Urgent Care - Allen
Diagnostic Testing • Allen, TX
Ratings by platform
- Yelp: 2.5/5 (153 reviews)
- Facebook: 76% recommend (63 reviews)
What patients say
Patients praise
- Fast service for some patients
- Knowledgeable and kind medical providers in specific instances
- Convenience of the location
Common complaints
- Long wait times despite appointments or web check-in
- Staff/receptionist rudeness and lack of compassion
- Cleanliness issues, specifically regarding waiting areas and facilities
- Perceived lack of care for patient comfort and pain management
- Issues with administrative processes, such as insurance acceptance disclosure or payment procedures
In patients' words
"Do NOT go here. They do not care if you are in pain or not. Went in for a UTI, and the antibiotics they prescribed are not working- and they refused to call ..."
— Yelp"Ten thousand percent recommended this location for the entire family. They are kind, knowledgeable, and swift! Seriously fast!"
— LocalityBiz"I came in for a follow up. I arrived at 3pm. I was told it would be an 1.5 hour wait. I was finally seen at 7:45pm. ... The people in the reception area ... are rude, non-caring and lack compassion."
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