theCLINICS — Modern healthcare in Cenla
Primary Care • Alexandria, LA
Ratings by platform
- Trustindex.io and official website (Google reviews): 4.4 to 4.8 out of 5 stars (based on aggregated and platform-specific reviews) (Approximately 7 reviews mentioned on specific tracking platforms, though more exist across general review sites)
What patients say
Patients praise
- Highly competent, caring, and attentive physicians and staff
- Professional and welcoming atmosphere
- Personalized attention and thorough care
- Availability of same-day appointments and accessible care
- Patient-centered approach with providers who listen
Common complaints
- Long wait times for appointments and during visits
- Dissatisfaction with administrative processes, including paperwork and the patient portal
- Concerns regarding the handling of Medicaid patients
In patients' words
"Dr. Buck is my physician and I could not be more pleased with my experiences with him. Not only is he an amazingly competent physician he is a genuinely caring person. His calm mannerisms, attention to detail and experience in medical treatments are all exceptional."
— LocalityBiz patient review"I had a new patient appointment... By 9:30 am, I had yet to be called up to the counter or back into the office for triage and vitals... I am extremely dissatisfied with my experience. The lack of professionalism, efficiency, and attention to detail is not acceptable..."
— LocalityBiz patient review regarding administrative experience"Dr. Buck takes time. He listens. He answers. I haven't felt this seen by a doctor in years."
— theCLINICS official website (Google review)More clinics in Alexandria
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