Sexually Transmitted Infections (STI) Clinic
Sexual Health & Family Planning Clinic • Albany, NY
Ratings by platform
- Ratings.MD: 4.8/5 (Phoebe Urology) (53 reviews)
- Yelp: 3.3/5 - 5.0/5 (Varies by location) (Varies)
What patients say
Patients praise
- Professional and knowledgeable medical practitioners
- Effective communication and explanation of diagnoses and procedures
- Access to free or low-cost services for diverse populations
- Helpful, courteous, and polite staff in some departments
Common complaints
- Long wait times for appointments and walk-ins
- Perceived unprofessional or unpleasant staff interactions
- Difficulty getting timely updates on appointment status
In patients' words
"Worst experience I’ve ever had. My appt was at 1 it’s 4:30 and I still haven’t been seen. staff says I’ll need to wait another hr before I can be seen or if I want to reschedule. Very unprofessional."
— LocalityBiz (Planned Parenthood Albany)"The Dr and staff were very professional and enlightening and treated me with the upmost respect"
— Ratings.MD (Phoebe Urology of Albany)More clinics in Albany
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