Neurology - Albany Medical Center
Neurology • Albany, OR
Ratings by platform
- Birdeye: 3.1 out of 5 stars (14 reviews (for a specific provider))
- Birdeye: 5 out of 5 stars (3 reviews (for a specific provider))
- Vitals: 4.6-4.9 out of 5 stars (varying by specific provider) (Not explicitly stated (provider specific))
- Healthgrades: 56% recommend (for hospital overall) (Not explicitly stated)
What patients say
Patients praise
- Praise for specific physicians' knowledge, compassion, and bedside manner
- Recognition of professional and helpful front desk staff in certain instances
- Positive experiences with high-quality clinical care from specific specialists
Common complaints
- Difficulty reaching the office via phone and long wait times
- Perceived unorganization and issues with administrative tasks (referrals, test results)
- Some patients report rude or unhelpful staff interactions
- Concerns regarding appointment availability and long delays for new visits
- Mixed experiences with specific providers, with some complaints about bedside manner or lack of thoroughness
In patients' words
"The multitude of one-star reviews should be a red flag to anyone considering this office. While the front desk staff were professional and helpful, the visit with Yvonne Coiteux, NP, was extremely disappointing."
— LocalityBiz"I was instantly impressed with her knowledge and we were put at ease with her compassion and demeanor. Fast forward to my inpatient stay. Not all went according to plan, yet she continued to impress me with her knowledge."
— Birdeye (Review of Dr. Marjorie Bunch)"if I can find a kind and attentive soul that is giving that level of customer service, to me that is a 5 star review."
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