Geriatric Medicine - Albany Med Health ...
Geriatric Medicine • Albany, NY
Ratings by platform
- Birdeye (Albany Medical Center Internal Medicine Group): 2.5 out of 5 stars (77 reviews)
- Vitals (Dr. Rebecca J. Stetzer): 4.5 out of 5 stars (2 ratings)
- Healthgrades (Dr. Kevin Costello): 5 out of 5 stars ((not specified))
What patients say
Patients praise
- praise for compassionate and professional staff in some encounters
- high satisfaction with specific geriatric providers like Dr. Kevin Costello and Dr. Rebecca Stetzer
- recognition as a major regional teaching institution for medical complexity
Common complaints
- reports of rude, incompetent, or unhelpful staff
- concerns regarding cleanliness in some facility areas
- difficulties with administrative processes, including records and billing issues
- some patient experiences rated as poor for general internal medicine services
In patients' words
"I just recently started with Dr.Stetzer but her professinolism is wonderful, i have not had a Dr like her in quite some time, her patients are very lucky to have her."
— Vitals (Dr. Rebecca Stetzer)"Excellent physician. Knowledgeable and respectful. Spends adequate amount of time with my mom. He has a wonderful bedside manner. His response time is immediate or within half hour."
— Healthgrades (Dr. Kevin Costello)"I will never enter through those doors again, full of incompetent, rude and unhelpful staff. You took the job and if you rude to people who are sick, then quit."
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