Primary Care | St. Peter's Health Partners | Albany, NY
Family Medicine • Albany, NY
Ratings by platform
- Healthgrades: 71% patient experience rating; 66% of patients gave a 9 or 10 rating (not specified (aggregated HCAHPS data))
- Birdeye: not explicitly averaged (mixed reviews) (822 reviews)
- Vivian Health: 3.9 out of 5 (13 reviews)
What patients say
Patients praise
- many primary care providers receive high ratings for being thorough, knowledgeable, and good listeners
- patients often appreciate providers who spend adequate time during visits and do not rush them
- some patients report positive, professional experiences with staff members
Common complaints
- reports of rude or unprofessional behavior by some staff members
- concerns regarding communication and coordination in hospital care, such as missing referrals or long wait times
- frustration regarding insurance and billing issues, particularly network coverage changes
In patients' words
"Dr. Lammly is a wonderful doctor. He is patient and kind...listening to what the patient conveys to him and he encourages his patients to ask questions if they have any. He explains everything in a concise, clear manner and he spends as much time as needed with his patients; you are never rushed."
— Ratings.MD review of Dr. Adam Lammly"I cant speak for the entire hospital but the emergency room there is scary and awful. I was taken there by the ambulance with severe pains in my stomach... The service was awful, the male nurse actually made a physical and verbal threat to me."
— Birdeye review of St. Peter's HospitalMore clinics in Albany
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