Behavioral Health at Albany Area Primary Health Care
Behavioral Health • Albany, GA
Ratings by platform
- Birdeye: 2.4 out of 5 stars (24 reviews (on Birdeye))
- Vitals: Not rated (0 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable physicians/nurses in some cases
- Friendly and professional interactions with specific staff members
- Successful same-day appointment availability for some patients
- Positive experiences with patient care and follow-up when staff is attentive
Common complaints
- Long wait times and scheduling issues
- Unprofessional or rude staff interactions
- Communication challenges, including billing/coding errors and lack of follow-up
- High provider turnover
- Some patients reported uncomfortable experiences with clinical exams
In patients' words
"This has to be the worst pediatrician office in Albany... they are absolutely HORRIBLE with customer care, communication and wait times."
— LocalityBiz (Reviewer: William McBeath)"The doctors are knowledgeable and compassionate, and the staff is friendly and professional. They always make sure I am well-informed about my health and provide me with great care."
— Trustburn (Reviewer testimonial)"This is the most unprofessional doctor’s office I’ve ever been too. The staff is ghetto and unfocused... The doctors tend to just forget about patients and you’ll be in the waiting room for hours."
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