Valley-Wide Health Systems - Convenient Care Community Clinic
Urgent Care • Alamosa, CO
Ratings by platform
- Google My Business: 3.3/5 (58 reviews (Google My Business))
What patients say
Patients praise
- Convenient walk-in availability during extended hours and holidays
- Generally efficient referral processes when they occur
- Some reports of compassionate staff and good communication from care teams
- Accessibility for patients with mobility needs
Common complaints
- Long wait times (1.5 to 3 hours reported) even when the clinic is not crowded
- Difficulty accessing providers, with some patients reporting only being seen by nurses or nurse practitioners
- Strict and potentially inflexible insurance/billing policies causing patient frustration
- Inconsistent availability of providers for urgent needs
In patients' words
"1.5 - 3 hour waits with an empty lobby. DR will rarely see you. You deal with Nurses and Nurse practitioners. Must have physical proof of insurance or they say that you don't have any insurance and push payment plans."
— Online patient review"This convenient care is awesome. I've been treated here twice in the past three years. They are busy, but reasonably efficient. The care I have received is well above average here. Quick diagnosis, fast referral process, and fantastic care team communication."
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Find A Provider
Patients praise: Providers are generally described as caring, thorough, and respectful · Patients feel heard and not rushed during appointments.
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