Find Psychiatrists In Adrian, Michigan - LifeStance Health
Psychiatry • Adrian, MI
Ratings by platform
- Trustpilot: 3.9 out of 5 stars (Approximately 1,838 reviews)
What patients say
Patients praise
- Attentive and empathetic providers
- Patients feel heard and respected
- Knowledgeable and professional clinical staff
- Helpful office staff and ease of scheduling for many patients
Common complaints
- Billing discrepancies and unexpected charges
- Difficulties reaching customer service or billing departments
- Issues with insurance coverage and communication
- Frustrations regarding appointment cancellations and rescheduling policies
In patients' words
"Many people consistently praise the staff for their attentive and empathetic approach... However, some customers also noted significant issues with payment and contact. People reported experiencing billing discrepancies, difficulties with insurance, and facing challenges when trying to reach someone in billing or customer service."
— Trustpilot Review Summary"Billing issues appear to be common, with customers consistently being overcharged or charged for services they never received."
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