Orthopedics in Ada, OK - INTEGRIS Health
Orthopedic Surgery • Ada, OK
Ratings by platform
- Yelp: 2.7 out of 5 stars (aggregate for INTEGRIS brand) (298 reviews)
- WebMD Care: 3.5 out of 5 stars (for Dr. Cheng Soo) (13 ratings)
What patients say
Patients praise
- Compassionate and professional staff reported at some clinic locations
- Some individual surgeons receive praise for clear communication and successful surgical outcomes
Common complaints
- Customer service concerns reported regarding the broader INTEGRIS brand on aggregate review sites
- Specific complaints about billing, staff communication, and care experiences at INTEGRIS locations generally
In patients' words
"Dr. Soo is caring, kind and listens to you. He does explain everything so that you can understand what is going on with your body. Dr. Soo has performed back surgery on me and did an excellent job."
— Patient review for Dr. Cheng Soo on WebMD Care"Their staff refused to bill my insurance even though my insurance would pay out... Unless you're a trauma patient do not come here."
— Customer review for INTEGRIS (brand-wide) on YelpMore clinics in Ada
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