Hospital Imaging & Radiology Services Ada OK - Mercy
Diagnostic Radiology • Ada, OK
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (563 patient surveys)
- MedicalRecords.com: 3.3 out of 5 stars (35 reviews)
What patients say
Patients praise
- Many patients praise the nursing staff for being amazing and comforting
- High willingness among patients to recommend the hospital (66% to 88% in various reports)
- High-performing in certain adult procedures and conditions
- Effective assistance when help is needed by patients
Common complaints
- Inconsistent bedside manner and professionalism among some staff members
- Long wait times for services like lab work
- Reports of administrative and operational mismanagement
- Concerns regarding communication quality from doctors
In patients' words
"My nurses were amazing! When things got serious they comforted me and told me it was all okay!"
— MedicalRecords.com review by Shaylie Norman"I waited over an hour and then had to ask what was up. The lady at the reception desk was more concerned about chatting with a coworker than resolving my issue."
— MedicalRecords.com review by Trey HunsuckerMore clinics in Ada
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