Southwest Care Pharmacy | Santa Fe & Albuquerque
Pharmacy Services • Acoma, NM
Ratings by platform
- Yelp (General Southwest Care): 2.2/5 (31)
- Facebook: 78% recommend (11)
- Various platforms (aggregated): Not explicitly scored (25 (Santa Fe), 12 (Albuquerque))
What patients say
Patients praise
- High praise for pharmacy staff's friendliness, professionalism, and efficiency
- Convenience of having pharmacies located on-site at clinics for integrated care
- Personalized patient attention and helpfulness in managing prescriptions
- Effective coordination between pharmacy staff and healthcare providers
Common complaints
- Difficulties with administrative communication and responsiveness
- Challenges with appointment scheduling and notification (e.g., last-minute shifts to video appointments)
- Lack of continuity in providers or clinician staff turnover affecting prescription management
- General dissatisfaction with the broader medical center's administrative operations among some users
In patients' words
"The pharmacy staff here is beyond awesome. They are always bright, friendly, and efficient. They go out of the way to help, even letting the doctors know when you need new prescriptions."
— PharmacyPool User Review"I have used the Southwest Care Pharmacy the whole time I have been in Santa Fe. It is undoubtedly the very best pharmacy I have ever used in my 75 years!!! ... Never a wait! Run don’t walk to use this pharmacy."
— Local Guides World User Review"They do not communicate or respond with answers to questions. ... In my time of need they completely failed me. Find anywhere else to go."
— LocalityBiz User Review (Clinic focus)
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