Eye Care | UNM Health System | Albuquerque, New Mexico
Optometry Clinic • Acoma, NM
Ratings by platform
- Birdeye (UNM Eye Clinic Dr. Dunn): 4.6 out of 5 stars (12 reviews)
- Yelp/Yahoo Local: 2.5 out of 5 stars (3 reviews)
What patients say
Patients praise
- Physicians are described as knowledgeable, kind, thorough, and professional
- Clinic environment is noted as quick, clean, and sanitized
- Presence of Spanish translation services for non-English speakers
- Compassionate and skilled care from specific doctors
Common complaints
- Long wait times and lack of communication regarding delays
- Difficulties with the billing department, including alleged double billing
- Frustration with front desk staff interactions and perceived lack of professionalism
- Feeling of being disrespected or not treated as an individual patient
In patients' words
"The eye care professionals in the clinic are quite knowledgeable and professional. My dealings with the front desk staff have left me extremely frustrated and wondering how healthcare workers can be so rude."
— LocalityBiz/Yelp feedback"Dr. Avery is fantastic. He is very kind, professional, and thorough. He has made dealing with our current traumatic situation bearable and hopeful."
— Birdeye review
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