Obstetrics & Gynecology | OBGYN Doctors - West Texas Health
OB-GYN • Abilene, KS
Ratings by platform
- WebMD (Dr. Erin Garner): 3.5 out of 5 (13 ratings)
- Ratmds (Dr. Whitney V. Mascorro): 3.3 (4 reviews) (4 reviews)
- Beautihost (West Texas Health, PLLC aggregated): 1/5 and 5/5 shown in snippet (varied) (Multiple reviews shown in snippet (count not specified))
- Indeed (Abilene Diagnostic Clinic employer page; pay/benefits): 3.6 overall rating (41 reviews)
What patients say
Patients praise
- Some patients praise caring, professional bedside manner and that the doctor takes time to listen (Dr. Erin Garner on Vitals)
- Some listings include positive feedback about kindness/helpfulness at the clinic (West Texas Health, PLLC snippet)
Common complaints
- Negative experiences include long waits, rushed visits, and poor bedside manner (Dr. Whitney V. Mascorro on RateMDs)
- Reports of not addressing patient concerns, losing samples/results, and lack of follow-up/respect for time (Dr. Erin Garner on Vitals)
- Clinic-related complaints in aggregated snippets include unprofessional behavior, difficulty getting in touch, and scheduling/rescheduling issues (Beautihost snippet)
In patients' words
"“I would not recommend Dr. Mascorro. Her bedside manner is terrible and she has zero patience. You'll consistently wait 45 minutes…”"
— RateMDs review snippet for Dr. Whitney V. Mascorro"“Dr. Garner always takes time to listen and discuss them with me. A very professional and caring doctor.”"
— Vitals review snippet for Dr. Erin P. Garner"“The doctor told me they were going to do a culture… They also processed the claim… for a sample that was never processed.”"
— Vitals review snippet for Dr. Erin P. Garner"“Most unprofessional doctors office I have ever been to. They dont answer their phones… Every time we were schedules for an appointment, it would be reschedule2-3 times…”"
— Beautihost snippet for West Texas Health, PLLC (Abilene) reviewsMore clinics in Abilene
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