Harbor Regional Health - Grays Harbor County Washington
Neurology • Aberdeen, WA
Ratings by platform
- Yelp: 1.8/5 stars (66 reviews)
- Birdeye (Google): 3.8/5 stars (63 reviews)
- Healthgrades: 48% patient recommendation rate (N/A)
- Facebook: 56% recommend (321 reviews)
What patients say
Patients praise
- Some individual staff members and providers praised for being compassionate, empathetic, and professional
- Prompt and attentive care noted in specific experiences, particularly in maternity and pediatric interactions
- Appreciation for specific doctors for being thorough and approachable
Common complaints
- Low patient satisfaction and recommendation rates
- Poor communication from staff and doctors
- Concerns regarding patient hygiene and care quality in inpatient settings
- Difficulty with follow-up, lab results, and administrative responsiveness
- Reports of rude or inattentive staff in some departments
In patients' words
"Rebecca, Patty and Kelsey in the maternity ward were unbelievably empathetic, compassionate and kind."
— Yelp review"While the initial care and time spent in the clinic was pleasant, getting any follow up has been near impossible."
— Birdeye/Google review"I've had multiple bad experiences here. They took horrible care of him. Every time we visited him he hadn't been cleaned and his diaper was never changed."
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