Family Medicine Aberdeen — Harbor Regional Health
Family Medicine • Aberdeen, WA
Ratings by platform
- WebMD (Family Medicine Grays Harbor): Average of 4 reviews across 4 ratings (specific numerical average not explicitly provided, but ratings are mixed) (4 reviews)
- Healthgrades (Dr. Maggie May): 1 out of 5 stars (1 review)
- WebMD (Dr. Maggie May): 3 out of 5 stars (2 reviews)
What patients say
Patients praise
- Some patients report providers who listen well and act as advocates
- Appreciation for convenient location for established patients
- Some staff and providers described as attentive and caring in specific instances
Common complaints
- Difficulty reaching the office via phone or getting return calls
- Long wait times for appointments and while in the clinic waiting room
- Perceived lack of empathy or compassion from certain providers
- Rude or unprofessional behavior from front desk and administrative staff
- Frustration with appointment cancellations or scheduling errors
In patients' words
"The receptionist was completely rude, condescending and downright disgraceful... her condescending tone was completely unprofessional."
— WebMD review"Despite having a phone, they rarely answer it. I think I have gotten through about 15% of the time I call."
— LocalityBiz review"My wife and I are both new patients with Dr. May - she is an excellent listener and advocate for her patients."
— WebMD review"The providers are fine, but the patient experience is horrible."
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